In this role, you will be responsible for managing and growing advertiser accounts by delivering world-class client service and providing strategic guidance on the Involve Asia platform. You will support advertisers in achieving their business objectives through consultative solutions and data-driven optimization.

As a solutions-driven team, we are looking for highly motivated individuals who thrive in a fast-paced environment and enjoy building long-term client partnerships.

Key Responsibilities

Client Engagement

• Serve as the primary point of contact for advertisers, managing day-to-day relationships and addressing queries efficiently.

• Act as a trusted advisor by understanding advertisers’ objectives and recommending strategies to optimize affiliate marketing performance.

• Troubleshoot campaign or platform-related issues to ensure a smooth client experience.

Client Account Growth & Optimization

• Actively identify opportunities to grow existing advertiser accounts and drive revenue expansion.

• Analyze performance trends and propose optimization strategies aligned with advertisers’ goals.

Product & Platform Expertise

• Develop in-depth knowledge of Involve Asia’s products, services, and features.

• Act as a subject-matter expert during advertiser interactions, including educating clients on new releases, updates, and enhancements.

Reporting & Performance Monitoring

• Conduct campaign setup checks and ensure campaigns meet quality standards before going live.

• Monitor ongoing performance and provide actionable insights and optimization recommendations.

Cross-Functional Collaboration

• Work closely with internal stakeholders to address advertiser needs and deliver holistic solutions.

• Ensure all deals launched on the platform meet internal and external quality standards.

Qualifications

• Fresh graduates are welcome to apply.

• Strong client-centric mindset with a passion for delivering value.

• Excellent verbal and written communication skills.

• Strong analytical skills with the ability to interpret and work with large datasets.

• High attention to detail with strong organizational skills.

• A team player with a passion for learning and adaptability in a fast-growing environment.

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.

• Proficient in Mandarin (reading, writing, and speaking)
  

We’re Looking for Someone Who…

• Is a self-starter with a strong work ethic, sense of urgency, and positive attitude.

• Demonstrates tenacity, intelligence, and ownership in their work.

• Possesses strong problem-solving and critical-thinking skills.